Request an Appointment

Please note the following:-Our availability on the home page.
We are now at our busiest time of year, so the default replied to your request is by telephone.

Areas Covered

As you can see from the map below we cover a very large area. During the busiest season (1st September to 30th November) this area may be reduced depending on how busy we get.

Here is a basic list the towns we cover and all of their surrounding villages:Bingham, Boston, Bourne, Chatteris, Colsterworth, Coningsby, Grantham, Holbeach, Horncastle, Huntingdon, Kings Lynn, Lincoln, March, Melton Mowbray, Newark, North Hykeham, Oakham, Oundle, Peterborough, Skegness, Sleaford, Spalding, Sutterton, Thrapston, Uppingham, Wisbech, Woodhall Spa, Wrangle,

Frequently Asked Questions (FAQ)

Q: How much is the cost?A: A Standard Sweeping Visit costs £70.00 per chimney, out of our area going up to £90 per chimney.
All costs are not subject to VAT.Q: What's our availability?A: Availability are as follows (we regularly keep this page up to date)
Between 1st January to the 31st August = 3 to 7 days.
Between 1st September to the 31th December = 5 to 14 days.Q: How and when do I pay?A: Payment is due on completion of work.
We accept Cash, Card Payments and Bank Transfers.
We no longer accept cheques.
Bank Transfer must be completed while the engineer is with you, failure to do so could result in a £25 admin charge.Q: Do we work Saturday's?A: Yes we do, but trying to keep them to a minimum and they can only be booked over the phone.
We would try to encourage you to go for an early morning or an early evening appointment where possible.Q: What are our normal working hours?A: First appointment is 8am, thereafter all appointments are a 1 hour slot (i.e. between 9-10am, 10-11am and so on) with the last appointment being between 4-5pm.
The office hours are between 9am and 6pm Monday to Friday. Saturday between 9am and 1pm.Q: Do I need to do anything before the sweep arrive?A: Yes the following is highly recommended:-1. Please ensure the fire is totally out and cold.
2. The fire place is clear of all ash and cinders.
3. Your hearth clear and an area of about 6 feet square in front of your place also.If the above is not met and is in an excessive way it could result in an additional charge.Q: Do we issue certificates?A: Yes but you will need to request this at the visit. We send them out via email normally within two weeksQ: How much public liability insurance do we have?A: Our public liability insurance covers us up to 10 million pounds, which is higher than most most, as we work on stately homes, council contracts etc. You can see a copy of our current Public & Product Liability Insurance Certificate Here. and Employers Liability Insurance Certificate Here.

Hints Tips & Useful Links

All you need to know about burning wood

Wood Burners & Solid Fuels Stoves

Roomheaters Cooking Ranges & Boiler

Open Fires & Fireplaces

Coal Merchants

Stove, Chimney Lining, Cowling & Fire Place Fitters

Logs Supplies

Supplies of Wood & Solid Fuel Stoves, Grates, Liners & Spares etc.

All you need to know about burning wood

This article was written over 25 years ago and now we support the Burnright campaignBurn Only Dry, Seasoned FirewoodFreshly cut wood contains up to 80% moisture, and must be "seasoned" (dried to 20-25% moisture content) before burning. Wood containing more than 25% moisture is "wet" or "green" and should never be burned in a fireplace or woodstove. If exposed to rain, a fallen tree will wet-rot before it ever dries enough to be used for fuel. To properly season firewood, cut it into stove-sized pieces and stack it so air can circulate and carry away the moisture as it evaporates through both ends of each piece. The woodpile must be sheltered to prevent rainwater from being re-absorbed, which reverses the drying process: firewood that is exposed to rain will rapidly become just as wet as it was when freshly cut. Wood must be cut into pieces and stacked out of the rain for at least 6-9 months to season properly. If no seasoned wood can be found, high-density compressed sawdust logs make an excellent substitute. Avoid burning mill ends in woodstoves as the exhaust from even "untreated" mill ends has shown itself to be tremendously corrosive to metal.Burn The Wood GasesMost of the moisture content remaining in seasoned firewood consists of wood resins. As wood heats up in the fire chamber, these resins emit combustible gases which, when ignited in the secondary burn chamber, can account for as much as half the heat output of the fire. When green or wet firewood is burned, the extra water content turns to steam and mixes with the wood gases, preventing them from igniting and releasing their heat value. When the draft control is set too low and the fire smoulders, the wood gases won't ignite in the resulting oxygen-starved environment, even if the firewood is properly seasoned. When the wood gases aren't burned in the secondary burn chamber, they escape up the chimney, taking their heat value with them and creating heavy creosote formation.Don't Let Creosote Build Up In The ChimneyCreosote is a highly combustible substance which condenses in liquid form as wood exhaust cools in the chimney, and then solidifies as it dries. If ignited, creosote can burn for days at temperatures exceeding 2,000 degrees, which is hot enough to destroy the chimney and ignite surrounding combustibles. Creosote is very caustic if allowed to accumulate, it will significantly shorten the lifetime of the stovepipe and chimney. A seasoned-wood fire that is given enough oxygen for proper combustion will reduce creosote formation in two ways, by consuming more of the wood gases while at the same time sending more heat up the chimney to reduce flue gas cooling.Practice Proper Chimney MaintenanceCreosote should be removed from the chimney before build up in the flue exceeds 1/4" thickness. Chimneys which vent properly operated woodstoves generally require cleaning once per year. If green or wet wood is burned, or if the fire is allowed to smoulder, the chimney will require cleaning much more often, and should be inspected frequently. Creosote sticks like glue, and must be removed with a tight-fitting steel brush. Rattling tire chains down the chimney or pulling a bag of straw through the flue won't remove creosote, and neither will a chimney fire. Chimney fires burn away the resinous portion of the creosote, but the sooty husk remains: if this husk isn't removed after a chimney fire, smoke will filter through it, rapidly re-depositing fresh liquid resin. In a very short time, the chimney will be as bad as it was before the fire.Follow These Wood burning TipsIf steam bubbles and hisses out of the end grain as the firewood heats up on the fire, the wood is wet or green, and needs to be seasoned longer before burning.If a wood supplier advertises his wood as "seasoned" or claims that it has been "down" for a year or two or ten, be sceptical. Ask if the wood has been cut into pieces and stacked out of the rain for at least 9 months. If it hasn't, it isn't ready to burn.Shelter the woodpile from the rain, but don't cover it completely with plastic tarps or store it in an enclosed shed or garage, air circulation is necessary to ensure proper seasoning.Never burn garbage, mill ends, or individually wrapped compressed sawdust logs in a woodstove. These contain chemicals which when burned, are highly corrosive to metal.Unless the stove is EPA approved, never try to make a load of fuel burn longer than 6-8 hours. EPA approved appliances have built-in safeguards to prevent smouldering, but many older airtight can be adjusted to smoulder along for extended periods, resulting in heavy creosote deposits.Operate woodstoves with their draft control wide open for 20-30 minutes each time firewood is added, or until the fresh load is totally engulfed in flames. This will send heat up the flue to help solidify the liquid creosote deposited by the previous load, while kindling the wood to start gasification of the resins for efficient burning.NEVER try to clean a chimney by deliberately starting a chimney fire. Have the chimney professionally cleaned and inspected at least once per year.If a chimney fire occurs, close the draft control on the stove completely to quench the supply of oxygen, and call the fire department immediately, then make sure the chimney is thoroughly cleaned as soon as possible.

Contact Us

Office Opening Hours

Monday to Friday - 9am till 6pm
Saturday - 9am till 1pm
Sunday - Closed

Appointment Times

Monday to Friday - 8am till 4pm
Saturday - 8am till 1pm
Sunday - No Appointment
We will do earlier appointments and early evening appointments to help reduce the Saturday morning work.

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Telephone

01778-711117 or 01476-342034

Mail

Bourne (HQ)
'Glebe Farm House' Stainfield Road,
Kirkby Underwood,
Bourne
Lincolnshire
PE10 0SQGrantham
2 Falcon Courts
Grantham
NG31 7RP

Reviews

From Email

Mon 05/07/2021 07:24 PM
Good evening Darren,
Thank you so much for today’s service.
Dave was punctual, extremely neat and tidy. We were not expecting the machine he brought to clean out the chimney, we were amazed by it !!!
Kind Regards
GedWed 13/01/2021 04:01 PM
We just wanted to say thank you for the service we received today.
Due to covid, shielding etc this was the first time anyone had been in our house for approximately ten months, so we were obviously cautious.
We were really impressed with the covid precautions and ppe used, this made us feel safe and confident.
Thank you for your professionalism and an excellent service.
Regards
Jane and Rod Berlyn